JOB DESCRIPTION
- Job Title: Safeguarding Manager
- Location: Kuala Lumpur, Malaysia
JOB PURPOSE
The Safeguarding Manager reports to the Director of Finance & Operations. The Safeguarding Manager is the ESEAOR focal point for Safeguarding in IPPF and is responsible for:
- Development and implementation of the annual regional work plan on safeguarding and the regional delivery of IPPF’s Safeguarding framework through the provision of safeguarding leadership advice, the development and delivery of safeguarding training, and all technical aspects relating to safeguarding.
- Support the Head of Safeguarding in the Central Office, with the development and regional delivery of the global Safeguarding and Incident Management Workplan.
- Oversight and effective progression of Incident Management in the region. This should be delivered through effective leadership of the Regional Incident Reporting Unit in partnership with the HR Manager position and in close working with the Head of Safeguarding and other colleagues.
- Development and delivery of contractual safeguarding requirements and for rolling these out to Member Associations and supporting them to progress MA compliance with these requirements.
KEY TASKS
- Regional Safeguarding Function
- Act as a key source of support, guidance, and expertise on safeguarding in their regions.
- Support the continued development and implementation of the IPPF safeguarding framework and its review process within ESEAOR and with globally focussed colleagues.
- Support and embed a culture of shared responsibility towards safeguarding IPPF beneficiaries, volunteers, trustees, and staff from abuse, exploitation, and harassment across their regions.
- Develop and lead on the delivery of their region’s annual safeguarding work plan and input to the global Safeguarding and Incident Management work plan, working with the IPPF global Safeguarding Team.
- Advice on and support the rollout and review process of safeguarding training materials adapted for Member Associations and secretariat staff. Where requested and resources are available, support the training rollout within Member Associations.
- Work together with the IPPF Safeguarding Team to share learning and develop a consistent approach to safeguarding across the Federation.
- Support Member Associations in the implementation of their policies and procedures, and meeting IPPF safeguarding standards.
- Develop and maintain effective communication and working relationships with the Member Associations and partners in their regions to ensure safeguarding processes are being embedded effectively and that safeguarding is considered in the context of an overall approach to risk management and mitigation.
- Ensure their region is kept informed of any changes to legislation or guidance by keeping an up-to-date understanding of current agendas, priorities, and policies.
- To ensure gender is effectively mainstreamed within the remit of the post and in line with IPPF’s Gender Equality Policy.
- To build and maintain positive relationships with all members of staff, and contacts within and outside the Federation.
- To become familiar with the IPPF’s Code of Conduct and related policies. To do everything possible to ensure a healthy and safe working environment, including following instructions and guidance.
- Regional Incident Management Function
- Co-manage their Regional Incident Reporting Unit with the relevant HR staff member and maintain oversight and scrutiny of the safeguarding and incident logs in ESEAOR.
- Ensure safeguarding incidents and related risks are assessed, mitigated and where necessary reported/escalated in accordance with our policies and processes.
- Support has required the development of investigation Terms of Reference, giving special consideration to risk management and overcoming barriers to disclosure.
- Personally, undertake SEAH Investigations as required and/or instruct internal or external investigators.
- Support the implementation, rollout, and learning review of IPPF SafeReport, IPPF’s external incident reporting service, in their region and gain feedback from Member Associations.
- To undertake such other reasonable duties as may be requested from time to time.
- The candidate must demonstrate an understanding of and commitment to safeguarding in a local and international context.
RESPONSIBILITIES
- Be responsible for ensuring staff and volunteers in ESEAOR are appropriately trained and supported and have access to resources to ensure safeguarding issues are identified and actioned in accordance with our policies and processes.
- Be responsible for the continued review of ESEAOR’s safeguarding approaches, promoting person-centered safeguarding practices, and ensuring continued compliance with statutory and regulatory requirements.
- Responsible for the Regional Incident Reporting Unit, in partnership with the HR Manager.
- Ensuring effective oversight of safeguarding and related incidents, working closely with Incident Coordinators and Member Associations contracted to IPPF with reference to the IPPF code of conduct and Safeguarding Policies requirements.
PERSON SPECIFICATION
EDUCATION & QUALIFICATIONS
Either a bachelor’s degree in a relevant topic or evidence of qualification through experience.
ESSENTIAL PROVEN ABILITY
- Significant experience in the field of safeguarding, including demonstrable experience in working to prevent exploitation and abuse of children and vulnerable adults and the safeguarding of employees from bullying and harassment in the workplace.
- Experience in conducting safeguarding investigations, including developing Terms of References, and Investigations plans.
- Experience in risk management and skill in identifying and mitigating risks relating to incident management.
- Experience designing and delivering capacity-building initiatives.
- Experience in designing and delivering safeguarding training in different settings for varied audiences, with the ability to adapt complex information according to the audience.
- Proven experience in measuring the impact of training and implementation of safeguarding policies.
- Track record of, and expertise in, developing safeguarding policies compliant with regulations and best practices.
- Previous not-for-profit experience is essential.
DESIRABLE SKILLS KNOWLEDGE AND EXPERIENCE
- Experience in working with a global membership organization is an advantage.
- Experience in safeguarding in the international arena.
- Knowledge of the CHS Alliance Investigations model.
- Recently trained in the CHS Alliance Investigations model.
- Experience in safeguarding in Sexual Reproductive Health, humanitarian sector, or related sector.
- Knowledge and familiarity with IPPF Safeguarding standards and Code of Conduct IPPF Experience of safeguarding in the workplace in relation to bullying and harassment.
- Relevant qualifications.
- Experience working for an international NGO or UN agency is an advantage.
SKILLS
- Excellent communication skills, especially active listening with strong facilitation and presentation skills.
- A high degree of organizational ability, working well under pressure and to deadlines.
- Able to work professionally and with a high degree of confidentiality at all times.
- Fluent in English (verbal and written) is necessary.
- Excellent interpersonal skills and an ability to work effectively with people from different countries and cultures.
- Strong analytical skills.
- Excellent time management and organizational skills.
PERSONAL COMPETENCE
- Discretion in handling confidential information.
- Ability to quickly build personal rapport and trust.
- Empathy for the challenges survivors face in reporting and the pressures an investigation places on all stakeholders, including the alleged perpetrator and management.
- Excellent self-awareness and understanding of the need for self-care.
- Willing to travel internationally when necessary/needed.
Application
Interested applicant needs to send a CV and cover letter to Pauziah Ali, pali@ippf.org, Senior HR Officer, before/by 12 June 2022.
Due to the volume of applications received, only shortlisted candidates will be contacted for an interview.
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