Dala Institute Job Vacancies 2026
The Communications Officer is a full-time role responsible for managing and driving the organization’s external communications presence. This includes producing visual content, managing social media platforms, maintaining the website, and proactively identifying and developing content from internal project materials and activities.
The role sits at the intersection of creative execution and organizational coordination: working closely with the Communications Circle Lead, Business Development, and Stakeholder Engagement to ensure that every significant project activity or output has a corresponding, accessible online presence.
Note on onboarding: We expect the first 3–6 months to be a structured onboarding period. The responsibilities listed in this document represent the fully ramped-up role. During onboarding, the same responsibilities apply but at reduced volume and with closer guidance, as the expectation is not immediate full performance. A separate onboarding document will outline monthly milestones and support provided during this period.
Key Responsibilities
Proactive Content Development and Writing
- Act as Dala’s internal journalist: seek out project insights, findings, and activities across teams. Regularly review internal project folders and materials to identify content opportunities
- Contact and discuss with project staff to brainstorm and assist them in developing content for their project (including ghostwrite, modify according to their feedback and final copy edit).
- Translate internal documents, updates, and activity results into compelling external communication outputs (including medium-length learning reports, blog post, other written or visual formats when approriate)
- Propose and draft content based on organizational activities — not only wait for direction from team leads
- Ensure all posts and content go through relevant approval processes before publishing
- Coordinate with relevant teams to gather materials, quotes, or context for content
- Write post captions and short-form content in English and Bahasa Indonesia (usually 150–500 words per post
- Adapt tone and voice to suit platform and audience
Quarterly Newsletter
- Produce and distribute the Quarterly Newsletter — a key communication piece sent to clients and funders — in close coordination with Business Development and Stakeholder Engagement teams; this may involve working from scratch or from an existing template, depending on the edition.
- The newsletter is text-based (not heavy HTML design) and sent individually to approximately 35 contacts with personalised content per edition
- Responsibilities include: writing and editing content, coordinating with relevant teams, sending each edition, and managing the connect@dala email address
Visual Design and Branding Consistency
- Design 4 visual content assets per week for social media posts, following brand guidelines (counted per asset/piece — e.g. 1 carousel = 1 asset, 1 quote card = 1 asset, regardless of number of slides or pages)
- Produce a mix of visual formats including quote cards, stats highlights, project update tiles, single-image graphics, cover photos, and carousels — keeping designs clean and accessible
- Adapt content formats for LinkedIn, Instagram, and other relevant platforms
- Ensure visual consistency across all communication materials
- Improve Dala’s branding template across platforms (Canva, Collabora, etc) to ensure consistency of use by staff.
Social Media Management
- Schedule and post content across 2–3 primary platforms (primarily LinkedIn and Instagram with a possibility of adding one other in the near future)
- Scale posting frequency from 1–2 posts per week initially to 2–4 posts per week as content pipeline develops
- Monitor and respond to comments and messages in a timely manner
- Track and report on engagement metrics quarterly
- Maintain a rolling social media content calendar (2–4 weeks in advance)
- Respond to urgent posting requests within 4–6 hours during working hours (9 AM – 5 PM WIB)
Online Reference Coverage
- Work with Business Development and Stakeholder Engagement circles to ensure every notable project activity or item mentioned in the quarterly newsletter has an accessible online reference
- This may take the form of a LinkedIn post, Instagram update, or website page/article
- Maintain a simple tracker of project activities and their corresponding online presence
- Flag gaps in online coverage and proactively fill them with content
Stakeholder Mapping and Analysis Support (in coordination with Stakeholder Engagement Team)
- Work with the Stakeholder Engagement circle to enrich the existing stakeholder inventory and analysis: adding context on each stakeholder’s interests, engagement history, and relevance to Dala’s work
- Map each stakeholder’s online presence and preferred communication channels to inform outreach and content targeting
- Keep the stakeholder inventory updated as new relationships develop, relieving SE circle staff from carrying this as an additional administrative burden
- Actively suggest approriate communication strategies to engage stakeholders based on the stakeholder analysis, and leading new initatives in improving Dala’s engagement and communications.
Website Administration
- Update website content weekly as needed using Dala’s CMS (content only- no coding required) (publications, project updates, staff news) including:
- Upload materials provided by staff and circles on an ongoing basis
- Ensure website content is current, accurate, and well-organized
- Translate projects documentations into appropriate website content, i.e. project profiles page and other potential website contents.
Media Relations & Event Coverage (as needed)
- Draft press releases for project events or organizational announcements, in English and/or Bahasa Indonesia
- Conduct media outreach: distribute press releases to relevant journalists and editors using the existing media contact list, and help maintain and expand that database over time
- Sustain connections, relationships and collaboration with media apparatus in the database (journalists, media company, etc)
- Attend relevant events in Jakarta when requested — document key moments, capture content for social media, and report back to the team
Note: Event attendance and media outreach are ad hoc and project-dependent — not a fixed weekly commitment.